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XS.com Optimizes Global Partner Support with Appointment of Nayia Mavromichali as Head of Partners Operations

UNITED ARAB EMIRATES, August 3, 2026 /Business News/ -- XS.com, the award-winning global FinTech and financial services provider, welcomes Nayia Mavromichali as Head of Partners Operations, recognizing her extensive experience in developing efficient operational frameworks, enhancing partner-facing functions, and improving service delivery across complex international environments.

Managing a diverse international partner community requires strong coordination, structured processes, and a clear understanding of stakeholder needs. As XS.com continues to serve clients and partners across multiple markets, the global multi-asset broker remains focused on creating effective operational structures that improve collaboration, increase efficiency, and support long-term partner success.

In her new role, Nayia will oversee XS.com’s Partners Operations function, leading the teams and activities responsible for supporting the broker’s network of Introducing Brokers, affiliates, and strategic partners worldwide. Her responsibilities will include improving operational workflows, enhancing onboarding processes, managing commission and incentive activities, supporting reporting initiatives, and ensuring effective coordination between commercial and operational teams.

Nayia’s career within financial services has been shaped by progressive responsibilities across partner support, operational coordination, and business services. Beginning her journey in financial operations and partner-facing roles, she developed strong expertise in relationship management, reporting, process improvement, and the structured approach required to support international partner networks.

Over the years, Nayia progressed into leadership positions where she managed partner servicing activities, improved internal workflows, and collaborated with multiple teams to deliver effective solutions. Her experience combines operational knowledge with strong communication skills and an understanding of the requirements involved in managing large-scale partner relationships.

Most recently, Nayia served as Head of Partners Operations & Support, where she oversaw global partner activities supporting more than 200,000 Introducing Brokers, affiliates, and strategic partners. In this role, she managed key areas including onboarding, commission structures, incentive programs, marketing budgets, KPI reporting, partner agreements, and continuous operational improvements.

Working closely with Risk, Compliance, Dealing, IT, PSP, and Marketing teams, Nayia helped align operational requirements with business objectives. She contributed to improving internal coordination, supporting partner solutions, and ensuring a consistent level of service throughout the partner journey.

Commenting on her new role, Nayia Mavromichali said:

"I am excited to begin this new chapter with XS.com and contribute to a global broker with a strong international presence and ambitious vision. Throughout my career, I have focused on improving processes, supporting teams, and creating efficient ways of working that deliver better outcomes. I look forward to bringing this experience to XS.com and collaborating with colleagues across the business to further enhance the experience we provide to our partners worldwide."

Mohamad Ibrahim, Group CEO at XS.com, highlighted the importance of operational excellence, stating:

"Operational excellence is essential to delivering a consistent experience across a growing international business. Nayia’s ability to manage complex workflows, coordinate across multiple teams, and improve operational delivery makes her a valuable addition to our leadership team. Her experience will support our efforts to create efficient processes and maintain the high standards that define XS.com."

Nayia’s appointment reflects XS.com’s continued investment in the people and processes that support its expanding partner community. Through operational discipline, continuous improvement, and a commitment to service quality, XS.com continues to create reliable foundations for effective collaboration with partners across international markets.

XS.com Company Review

The XS Group (operating under brand name “XS” or “XS.com”) is a Global Multi-Asset Broker providing access to trade a wide range of financial products.

Established in Australia in 2010, XS.com has grown into a global market leader in the FinTech, financial services and online trading industry with licences in various jurisdictions and offices in different locations around the globe.

XS.com offers traders, institutional investors and brokers worldwide access to deep institutional liquidity and advanced trading technology, combined with an efficient user experience, high-quality relationship management and excellent customer support.

Risk Warning: Our products are traded on margin and carry a high level of risk and it is possible to lose all your capital. These products may not be suitable for everyone, and you should ensure that you understand the risks involved.

XS Editorial Team
XS Group
media.comments@xs.com
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